Terms of Service
Last updated: March 21, 2026
Overview
Welcome to VLONIS. The terms "we," "us," and "our" refer to VLONIS. VLONIS operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). VLONIS is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service ("Terms") describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or Privacy Policy, you should not use or access our Services.
1. Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use certain features of the Services, including purchasing products, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2. Products and Services
All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We have made every effort to display the colors and images of our products as accurately as possible; however, we cannot guarantee that your device's display will accurately reflect the actual product.
VLONIS fragrances are premium-inspired, independently formulated products. They are not affiliated with, endorsed by, or identical to any designer brand. Our fragrances are vegan, cruelty-free, and made for cosmetic fragrance use under applicable U.S. cosmetic requirements.
3. Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
4. Purchases and Payment
We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By placing an order, you represent that the payment information you provide is accurate and that you are authorized to use the payment method. All payments are processed securely through Shopify Payments and third-party payment processors.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
5. Shipping and Delivery
Shipping and delivery terms are governed by our Shipping Policy. We are not responsible for delays caused by the shipping carrier, customs, weather, or other circumstances beyond our control.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy. Please review this policy before making a purchase.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of VLONIS or its content suppliers and is protected by United States and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our express written consent.
8. Prohibited Uses
You agree not to use the Services for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, to infringe upon our intellectual property rights, to harass or discriminate, to submit false or misleading information, to upload malicious code, to collect personal information of others, to spam, or to interfere with the security features of the Services.
9. Disclaimer of Warranties
The Services and all products are provided "as is" and "as available" without warranties of any kind, either express or implied. VLONIS does not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that the results obtained from use of the Services will be accurate or reliable.
10. Limitation of Liability
To the fullest extent permitted by applicable law, VLONIS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Services.
11. Indemnification
You agree to indemnify, defend, and hold harmless VLONIS and our affiliates, officers, directors, agents, and employees from any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or your use of the Services.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved in the courts located in Hillsborough County, Florida.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to this page. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at support@vlonis.com or write to us at 9023 North Florida Avenue, Tampa, FL 33604, US.